IT Services by Industry

Computer Services Reno focuses on five kinds of Northern Nevada businesses: medical and dental offices, construction companies, manufacturers, law firms and accounting firms. The services are the same managed IT, help desk and on-site support, planned around each industry's software, schedule and rules, at a flat monthly price.

Which industries do we support?

Each page covers the systems that industry relies on, the IT problems that tend to come up in that line of work, and how our IT services apply.

Healthcare IT services

Medical and dental offices: practice management and charting software, imaging workstations, front-desk computers and patient data. We sign HIPAA business associate agreements.

Construction IT support

General contractors and trades: estimating and project software, large plan files, job-site trailers, and field staff working from phones and tablets.

Manufacturing IT services

Shops and plants: ERP and inventory systems, shop-floor PCs, label and barcode printers, and networks stretching from the office to the warehouse.

Law firm IT support

Attorneys and staff: document and case management, confidential client files, secure email and remote access from court or home.

Accounting firm IT support

CPAs, bookkeepers and tax preparers: tax and accounting software, client portals, and reliable systems through the filing deadlines.

What does IT look like in each industry?

A quick comparison of where each industry's technology risk tends to sit and which rule or requirement often applies. Your situation may differ, so treat this as a starting point.

Typical IT priorities and requirements by industry
IndustrySystems that cannot go downRules or requirements that often apply
Medical and dentalPractice management, charting, imagingHIPAA IT compliance
ConstructionEstimating, project management, email in the fieldCustomer and insurer security requirements
ManufacturingERP, inventory, shop-floor and shipping PCsCustomer and supplier security requirements in contracts
Law firmsDocument management, email, remote accessNevada Rules of Professional Conduct on client confidentiality
Accounting firmsTax software, client portals, file storageFTC Safeguards Rule for tax preparers; SOC 2 requests from some clients

What do these industries have in common?

Different software, same underlying needs. Every one of these businesses runs on a handful of computers, a network, email, a place to keep files and a backup. When any of those fail, billable work stops: patients wait, crews lose drawings, orders sit, deadlines slip.

That is the case for managed IT services: steady maintenance and monitoring so the failures are rarer, plus a local team for the ones that still happen. When a fix needs hands, we send a technician; many software and account problems can be handled remotely through our help desk.

What should you tell an IT provider about your industry?

  • The main software you run and who the vendor is
  • Your busiest weeks or seasons, when changes should wait
  • Any regulation, contract clause or customer questionnaire that asks about security
  • Where staff work: office, field, plant floor, home
  • Specialty hardware, such as imaging devices, plotters or label printers
  • Who in your business makes technology decisions

How do we learn your industry's setup?

The same way for every new client: a visit. During a free on-site IT assessment, a technician looks at your computers, network, backups and security in the context of how your business works, then gives you a prioritized list of what to fix. From there we quote a flat monthly price. See managed IT pricing for how quotes are built.

If compliance is part of the picture, our IT compliance page explains where IT support fits and what stays with your business.

This page is general information, not legal advice.

Industries FAQ

These are the industries we focus on. If your business is in another field, contact us and describe your setup. We will tell you honestly whether we are a good fit. We do work only with businesses, not home users.
Because the software, the busy seasons and the rules differ. A dental office depends on imaging and practice management systems, an accounting firm cannot afford downtime in tax season, and a construction company needs files on job sites. A provider who knows those patterns plans maintenance and support around them.
We support the computers, servers, networks and accounts that industry software runs on, and we work with your software vendor when an issue sits inside their application. The vendor remains responsible for the application itself.

See where your IT stands, at your office.

Book a free on-site IT assessment. A local technician comes to you, looks at your setup, and gives you a plain-English list of what to fix first. No cost, no contract.