About Computer Services Reno
Computer Services Reno is a computer services and managed IT company in Reno, Nevada, working only with businesses. Our in-house local team supports companies in Reno, Sparks and Carson City on-site and remotely, for one flat monthly price with no contracts or minimums. Computer Services Reno is a subsidiary of NVITS.
Who is behind Computer Services Reno?
A local team of technicians who look after the technology Reno-area businesses run on: the desktops and laptops, printers, Wi-Fi, servers, email and backups. We are an in-house team, and we are based in the same region as the businesses we support. See the overview of our computer services in Reno.
We work with businesses only. That focus keeps our attention on office systems that several people depend on at once, not on home PCs. See the full range of our IT services.
What should you expect from working with us?
Honesty. We tell you what is wrong, what it will take to fix, and when something is not worth fixing.
Transparency. One flat monthly price, quoted for your business before work starts, so the bill is not a surprise.
Going the extra mile. The job is getting your people back to work, not closing a ticket. That includes free, practical guides for common questions.
How does Computer Services Reno work with clients?
The short version of how an engagement runs, and what is different from a typical break/fix shop.
| Topic | Computer Services Reno | Typical break/fix shop |
|---|---|---|
| Who we serve | Businesses only | Often a mix of home and business customers |
| Where the work happens | On-site at your office and remote | Often drop-off at the shop |
| Pricing | Flat monthly, quoted for your business | Per repair or per hour |
| Commitment | No contracts, no minimums | Varies |
| Monitoring | 24/7 | Usually none |
| Healthcare clients | We sign HIPAA business associate agreements | Varies |
Ongoing work runs through managed IT services, with IT support for your staff and business computer repair when hardware fails.
What do we not do?
Being honest includes saying where our job ends:
- We do not repair home or personal computers. Our clients are businesses.
- We do not lock clients into contracts or require a minimum number of users.
- We support the technical safeguards behind HIPAA, the FTC Safeguards Rule and SOC 2, but we are not your auditor, and your business owns its compliance program. See IT compliance.
- We do not post prices for a standard package, because no two offices are the same. Every quote is a flat monthly amount built for your business.
Where is our office, and what are our hours?
Computer Services Reno121 Woodland Ave, Suite 170, Reno, NV 89523
(775) 238-9281 • info@computerservicesreno.com
- Office hours: Monday to Friday, 8 a.m. to 5 p.m.
- Weekend work: by appointment
- Monitoring: 24/7
- Urgent after-hours issues: support available by phone
Which communities do we serve?
Reno, plus computer services in Sparks and computer services in Carson City. We support the industries we serve most: medical and dental offices, construction, manufacturing, law firms and accounting firms.
The easiest way to meet us is a free on-site IT assessment. A technician visits your office, reviews your computers, network, backups and security, and leaves a prioritized list of what to fix. Or contact us with a question.
About us FAQ
See where your IT stands, at your office.
Book a free on-site IT assessment. A local technician comes to you, looks at your setup, and gives you a plain-English list of what to fix first. No cost, no contract.