Managed IT services
Monitoring, patching, help desk and on-site visits for one flat monthly price, so more problems are caught early.
121 Woodland Ave, Reno • Reno, Sparks and Carson City
Computer Services in Reno, NV
Computer Services Reno keeps business technology working. Our in-house Reno team handles IT support, business computer repair, networks, servers, Microsoft 365, backup and security, on-site or remotely. One flat monthly price, no contracts and no minimums. Business clients only.
Local, in-house team. On-site visits. 24/7 monitoring. HIPAA BAAs signed.
Tell us what is not working
Requests are reviewed during office hours, Monday to Friday, 8 a.m. to 5 p.m. For anything urgent, call (775) 238-9281.
Photo: Nicholas Ceglia / Unsplash
How we work:
On-site and remote
Flat monthly pricing
No contracts or minimums
24/7 monitoring
HIPAA BAAs signed
Computer services for business
What do business computer services cover?
The everyday technology your staff use: the laptops and desktops, the printers, the Wi-Fi, the server in the closet, the email and the backups behind it all. See the full list of our IT services, or go straight to the one you need.
IT support and help desk
A local team your staff can call or email for lockouts, error messages, slow computers and "how do I" questions.
Business computer repair
Diagnosis and repair of company desktops and laptops, from failed drives and blue screens to malware cleanup.
On-site IT support
A technician at your office when the fix needs hands: hardware, network equipment, printers, new hires and office moves.
Network support
Firewalls, switches and business Wi-Fi, set up properly and watched for outages.
Server support and maintenance
Updates, health checks, storage and replacement planning for the file, application and domain servers you rely on.
Microsoft 365 support
Email, Teams, OneDrive and SharePoint: licensing, migrations, sharing permissions and the settings that keep accounts safe.
Backup and disaster recovery
Backups of your files, servers and Microsoft 365 data, tested regularly so you know a restore is possible.
Small business cybersecurity
Patching, endpoint protection, multi-factor sign-in, email filtering and staff security guidance built into everyday IT.
IT consulting
Planning and budgeting for new systems, office moves, software choices and the technology roadmap for your next few years.
New computer setup
Buying advice, setup, data transfer and secure configuration for new workstations, so a new hire's computer is ready to use.
Two ways to buy IT help
Managed IT or break/fix: which is better for a small business?
Break/fix means calling someone after something breaks and paying for that repair. Managed IT means a provider looks after your systems every month for a set fee. Here is how the two compare for a typical Reno office.
| Question | Break/fix (pay per repair) | Managed IT (flat monthly) |
|---|---|---|
| When does the provider get involved? | After something breaks | Continuously, with monitoring and maintenance |
| Updates and patching | Usually left to you | Handled for you |
| Backup checks | Rarely, until a restore fails | Part of the plan |
| Monthly cost | Unpredictable, spikes with each failure | One flat amount you can budget |
| Help desk for staff | Billed per call | Included |
| Who knows your setup? | Whoever answers that day | A team that documents and maintains it |
Most businesses with more than a handful of computers save time and frustration with managed IT services. If you only need a single fix, we can still help with business computer repair.
Why a local team
Why choose a local computer services company?
Remote tools fix a lot, but not a dead network switch, a failed laptop screen or a printer that will not join the Wi-Fi. A Reno-based team can come to your office, see the problem and fix it in person.
Our technicians are an in-house local team. We work the way we would want to be treated: honest about what is wrong, transparent about what it costs, and willing to go the extra mile to get your people back to work.
Read more about us, or see how we support computer services in Sparks and computer services in Carson City.
Hours and coverage
When can you reach us?
- Office hours: Monday to Friday, 8 a.m. to 5 p.m.
- Weekends: scheduled work by appointment, such as server replacements and office moves
- Monitoring: 24/7
- Urgent after-hours issues: support available, call (775) 238-9281
- How we help: on-site visits across Reno, Sparks and Carson City, plus remote support
Industries
Who do we support?
Northern Nevada businesses whose work stops when the computers stop. These are the industries we serve and focus on.
Medical and dental offices
Practice management software, imaging workstations and patient records, with a signed business associate agreement.
Construction companies
Office and job-site trailers, estimating and project software, and crews who need email on their phones.
Manufacturers
Shop-floor PCs, ERP systems, label printers and networks that span the office and the warehouse.
Law firms
Document management, confidential client files and the remote access attorneys need from court or home.
Accounting firms
Tax software, client portals and a busy season with no room for downtime.
Compliance support
Can our IT provider help with compliance?
Yes, for the technical side. Rules like HIPAA and the FTC Safeguards Rule expect controls such as encryption, access control, multi-factor sign-in and tested backups. We set up and maintain those controls. Your business still owns its compliance program and its formal risk assessment. Start with IT compliance.
HIPAA
Healthcare practices and their business associates protecting patient information.
FTC Safeguards Rule
Tax preparation firms (including accounting firms that prepare returns) and other non-bank financial businesses holding customer financial data.
SOC 2 readiness
Companies whose customers ask for a SOC 2 report before signing a contract.
Getting started
How does it work?
Free on-site IT assessment
A technician visits your office, looks at your computers, network, backups and security, and gives you a prioritized list of what to fix. Book a free on-site IT assessment.
A flat monthly quote
We quote one monthly price based on your people, devices and locations. No contract, no minimum. See how managed IT pricing works.
Onboarding
We document your systems, install monitoring, fix the urgent items from the assessment and give your staff one place to ask for help.
Ongoing support
Monitoring around the clock, maintenance on schedule, and IT support when your team needs it, on-site or remote.
Why maintenance matters
What does an IT failure cost a small business?
The expensive problems rarely start dramatic. They start with a missed update, a backup nobody checked, or a reused password. Verizon's 2025 Data Breach Investigations Report found ransomware in 88% of the breaches it studied at small and mid-sized businesses.1 The FBI's Internet Crime Complaint Center recorded $2.77 billion in reported business email compromise losses in 2024.2
Routine work reduces exposure to much of that: patching, monitored backups, multi-factor sign-in and filtered email. It is the unglamorous core of backup and disaster recovery and small business cybersecurity.
88%
of breaches at small and mid-sized businesses involved ransomware (Verizon DBIR 2025)1
$2.77B
in reported business email compromise losses in 2024 (FBI IC3)2
Sources:
Common questions
Questions Reno businesses ask about computer services
Business computer services cover the day-to-day technology a company runs on: help desk support for staff, repair and setup of computers and printers, network and Wi-Fi support, server maintenance, Microsoft 365 and email, data backup, and basic security such as patching and multi-factor sign-in. Managed IT services bundle that work into one flat monthly plan with monitoring included.
Both. Many problems, like a password lockout or an Outlook error, are fastest to fix remotely. Hardware failures, network installs, new workstations and anything you would rather show a technician in person get an on-site visit from our local Reno team.
No. Computer Services Reno works with businesses only. We do not repair personal or home computers.
We quote each business individually because the number of people, devices, servers and locations changes the work involved. Pricing is a flat monthly amount, so you know the cost in advance, and there are no contracts or minimums. A free on-site IT assessment is the quickest way to get an accurate quote.
Office hours are Monday to Friday, 8 a.m. to 5 p.m. Weekend work is available by appointment, for example to replace a server or move an office without interrupting your staff. Monitoring runs 24/7, and urgent after-hours support is available.
Our office is at 121 Woodland Ave in Reno, and we serve businesses in Reno, Sparks and Carson City, Nevada, both on-site and remotely.
See where your IT stands, at your office.
Book a free on-site IT assessment. A local technician comes to you, looks at your setup, and gives you a plain-English list of what to fix first. No cost, no contract.