Free On-Site IT Assessment

A free on-site IT assessment is a visit from a Computer Services Reno technician to your office. We look at your computers, network, backups and security, then give you a prioritized list of what to fix. It is open to businesses in Reno, Sparks and Carson City, with no cost and no obligation to buy anything.

  • A local technician at your office
  • Computers, network, backups and security
  • A prioritized list of what to fix
  • No cost, no contract, no obligation

Book your free assessment

Tell us about your business. Requests are reviewed during office hours, Monday to Friday, 8 a.m. to 5 p.m., to schedule the visit.

Prefer to talk? Call (775) 238-9281 or email info@computerservicesreno.com. Our privacy policy explains how we use your information.

What does an on-site IT assessment cover?

The visit is a practical look at the technology your staff use every day. It is not a sales pitch and not an audit. The aim is a clear, honest view of where things stand, and it is a simple way to start with our computer services in Reno.

Computers

The desktops and laptops your team works on, and how well they are kept up to date and protected.

Network

Your internet connection, firewall, Wi-Fi and the equipment that ties the office together.

Backups

Whether your important data is being backed up, and whether you could get it back.

Security

The basics that defend against common attacks, such as sign-in protection and up-to-date software.

You finish with a prioritized list of what to fix, in plain language so a business owner can decide what to do next.

Why should a small business get an IT assessment?

Most small offices build their IT one purchase at a time. A new laptop here, a Wi-Fi router there, a backup drive someone plugged in years ago. Nobody steps back to check how it all fits together until something fails.

An assessment gives you that step back. It helps you:

  • find problems while they are still cheap to fix;
  • see which old equipment needs replacing first;
  • check whether your backups are set up to support a restore;
  • plan an IT budget around facts instead of guesses;
  • get an accurate quote for managed IT services if you want ongoing help.

Why have a technician visit instead of a remote scan?

Remote scans only see what is connected and reachable. A person in your office sees the rest: the server sitting on the floor of a supply closet, the tangle of cables behind the front desk, the printer everyone works around, the sticky note with the admin password.

A visit also lets your staff point out the problems they live with every day, which rarely show up in a report. That is the reason our team does this in person, as part of our on-site support approach.

How do you book a free IT assessment?

  1. Send the form or call

    Use the form above or call (775) 238-9281. Tell us a little about your business and anything that is bothering you.

  2. We schedule a visit

    We contact you during office hours to pick a time that suits your office.

  3. A technician visits

    A member of our in-house Reno team looks at your computers, network, backups and security.

  4. You get a prioritized list

    You receive a prioritized list of what we found and what to fix first. What you do with it is up to you.

Illustration of the free on-site IT assessment: on-site visit, review, prioritized list, your decisionOn-site visitReviewPrioritized listYour decision
Illustrative: how the free on-site IT assessment works.

Is a free IT assessment the same as a compliance risk assessment?

No. Regulated businesses sometimes hear "assessment" and assume it covers their legal paperwork. It does not. Here is how the free visit compares with the formal documents some rules require.

Free on-site IT assessment vs formal compliance assessments
QuestionFree on-site IT assessmentHIPAA risk analysis or FTC written risk assessment
PurposeA practical look at your IT and what to fix firstA documented analysis required by the rule
Who owns itYou keep the findingsYour business, as part of its compliance program
CoversComputers, network, backups and securityRisks to protected information across your whole organization
Satisfies the regulation on its ownNoThat is its job
Useful as inputYes, for the technical sideDraws on technical findings like these

It is a starting point, not a substitute for your formal HIPAA risk analysis or FTC written risk assessment. If you answer to those rules, read about HIPAA IT compliance or the FTC Safeguards Rule, and see how our IT work supports the technical safeguards.

What happens after the IT assessment?

You decide. You can take the list to your current IT person, fix a few items yourself, or ask us for a flat monthly quote to take care of it; you can read how managed IT pricing works before you decide. There are no contracts or minimums either way, and we work with businesses only, not home users.

Free IT assessment FAQ

An IT assessment is a structured review of the technology a business runs on: its computers, network, servers, cloud accounts, backups and security settings. The result is a picture of what is healthy, what is at risk and what should be fixed first, so spending goes where it matters.
A network assessment focuses on the network itself: the internet connection, firewall, switches, Wi-Fi and cabling. An IT assessment is broader and also covers the computers, servers, email, backups and day-to-day security practices. Our free on-site assessment looks at your network as part of that wider picture.
No. It is a starting point, not a substitute for the formal risk analysis HIPAA requires or the written risk assessment required under the FTC Safeguards Rule. Your business owns those documents. The findings can help you and whoever prepares them understand the technical side.
No. The assessment is free and comes with no obligation and no contract. You keep the prioritized list of findings and can act on it however you choose, including with your current IT provider.
Not much. It helps to know roughly how many people and computers you have, who manages your internet service and Microsoft 365 or email accounts, and any problems that keep coming back. If someone in the office holds admin passwords or knows where the server is, have them available during the visit.

See where your IT stands, at your office.

Book a free on-site IT assessment. A local technician comes to you, looks at your setup, and gives you a plain-English list of what to fix first. No cost, no contract.